Supplier Performance Scorecard
It is important to know that your organisation is getting the products and services from its suppliers for which you have paid. With ...
Preparing a Service Level Agreement
What is a Service Level Agreement (SLA) Possibly the best known definition of an SLA is that of Hiles[1]: ‘An agreement between the ...
A Comparison of Covid-19 Vaccine Contracts
In early 2021 the EU suffered supply shortages of a Covid-19 vaccine from AstraZeneca. The EU indicated that the supplier was in breach ...
Contracting Strategies for Medical Equipment Procurement
There are three common contracting strategies for procuring medical equipment: purchase; lease; and managed equipment services ...
Key Performance Indicators: A Case Study Example
Key performance indicators, as their name suggests, define the core measures which determine the success of contract performance. Some ...
Framework Agreements
INTRODUCTION Framework agreements are contracting mechanisms in which long-term contracts provide the terms and conditions under which ...
Management and Leadership
What is it? The traditional definition of management is the planning, organising, staffing, coordinating and controlling of resources ...
Communication Skills
What is it? Communication is a core business skill for procurement practitioners. Business communication is the process of sharing ...
Problem Solving and Decision Making
What is it? A key skill for procurement practitioners is problem-solving, which is the process of finding solutions to difficult or ...
Leadership Styles
What is it? Leadership style is the way in which the functions of a leader are carried out and the way the leader typically behaves in ...
Emotional Intelligence
What is it? Early leadership thinking promoted the traits theory, which focused on identifying different personality traits and ...
Procurement Skills and Behaviours
What is it? Skills are the abilities that are required to perform a given job successfully. Healthcare procurement requires a range of ...