Knowledge Library
Key Performance Indicators: A Case Study Example
Key performance indicators, as their name suggests, define the core measures which determine the success of contract performance. Some ...
Framework Agreements
INTRODUCTION Framework agreements are contracting mechanisms in which long-term contracts provide the terms and conditions under which ...
Management and Leadership
What is it? The traditional definition of management is the planning, organising, staffing, coordinating and controlling of resources ...
Communication Skills
What is it? Communication is a core business skill for procurement practitioners. Business communication is the process of sharing ...
Problem Solving and Decision Making
What is it? A key skill for procurement practitioners is problem-solving, which is the process of finding solutions to difficult or ...
Leadership Styles
What is it? Leadership style is the way in which the functions of a leader are carried out and the way the leader typically behaves in ...
Emotional Intelligence
What is it? Early leadership thinking promoted the traits theory, which focused on identifying different personality traits and ...
Procurement Skills and Behaviours
What is it? Skills are the abilities that are required to perform a given job successfully. Healthcare procurement requires a range of ...
Conflict Management
What is it? A conflict is an active disagreement between people with opposing opinions or principles. As procurement practitioners deal ...
Influencing Tactics
What is it? Procurement managers often need to propose changes to the organisation’s procurement processes and systems in order to ...
Change Management and Implementation
What is it? Procurement managers are often required to implement changes in the organisation. This may be the creation of a new ...
Teamworking
What is it? Procurement managers work within cross-functional teams and are increasingly expected to lead them. They therefore need to ...