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Knowledge Library

Intermediate
Self Development

Motivation and Performance

What is it? There are a number of theories of motivation. General needs theories such as Maslow and Alderfer indicate that people have ...

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Article
Fundamental
Supplier Relationship Management

Relationship Management

The best procurement is all about strong relationships with suppliers. I have learnt that successful organisations work closely with ...

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Article
Fundamental
Supplier Relationship Management

Quality Management

Quality is vital to successful organisations. At its simplest, quality is the standard of a product or service, as measured against ...

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Article
Fundamental
Supplier Relationship Management

Expediting

Expediting is about understanding your suppliers’ operations so you are aware of their production processes and you can follow them ...

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Article
Fundamental
Supplier Relationship Management

Supplier Preferencing

What is it Procurement teams may invest significant amounts of time and money undertaking spend analysis of all procurement expenditure ...

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Article
Intermediate
Supplier Relationship Management

Vendor Managed Inventory

Vendor managed inventory (VMI) is a collaborative system whereby the vendor (supplier) is primarily responsible for managing the ...

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Article
Advanced
Supplier Relationship Management

Improving Demand Management through Visibility, Analytics, Collaboration and Performance Management

Demand management is a planning methodology used to forecast, plan for and satisfy the demand for products and services. It balances ...

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Article
Fundamental
Supplier Relationship Management

Supplier Relationship Management Podcast

During this podcast we explain how procurement and supply can be harnessed to help millions of Africans have access to the best care ...

schedule 15-30 mins
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Podcast
Fundamental
Negotiation

Basic Negotiation

The success of your organisation will be influenced by your ability to buy the products and services you need at the right price and of ...

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Article
Fundamental
Ask the Expert

Ask the Expert - Negotiation Takeaway!

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Infographic
Fundamental
Ask the Expert

Ask The Expert - NEGOTIATION

Here HPA has provided the theoretical principles of negotiation to support and strengthen the skills procurement teams hold and also ...

schedule 30-60 mins
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Webinar
Fundamental
Negotiation

Negotiation Stages

What is it? A negotiation meeting is generally seen as having four stages: opening; testing; moving; and closing. However, in order to ...

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Article