Health Procurement Africa Logo
Learning

Knowledge Library

Fundamental
Negotiation

Negotiation Behaviours

What is it? Kennedy identifies two usual modes of negotiating behaviour:[1] The red style is the use of manipulative tactics and ...

schedule 0-15 mins
en
Article
Intermediate
Negotiation

Negotiation Variables and Objectives

What is it? Negotiation variables are the content issues for a negotiation which determine its scope and focus. Some negotiations may ...

schedule 0-15 mins
en
Article
Intermediate
Negotiation

Persuasion Techniques

What is it? Persuasion is encouraging someone to do something that they might not otherwise do. It is an essential negotiation ...

schedule 0-15 mins
en
Article
Intermediate
Negotiation

Questioning Techniques

What is it? Asking frequent and effective questions is one of the behaviours of skilled negotiators. Asking questions (along with ...

schedule 0-15 mins
en
Article
Advanced
Negotiation

Cross Cultural Negotiation

What is it? Africa does not have a well-developed industry for pharmaceuticals, medical supplies and medical equipment. Healthcare ...

schedule 0-15 mins
en
Article
Fundamental
Negotiation

Types of Negotiation

What is it? Negotiation is a process through which parties move from their initially divergent positions to a point where agreement may ...

schedule 0-15 mins
en
Article
Fundamental
Sourcing

The Sourcing Process

Organisations need to be able to count on their suppliers for the products and services needed to deliver its own services, otherwise ...

schedule 0-15 mins
en
Article
Fundamental
Sourcing

Introduction to Managing The Bid Process

Our suppliers are there to make sure our organisations always have the products and services needed to do what we do well. I know that ...

schedule 0-15 mins
en
Article
Fundamental
Sourcing

Introduction to Planning & Specifying Procurement

When we are deciding what to buy and when, it is called “procurement planning”. We all have a better chance of getting the result that ...

schedule 0-15 mins
en
Article
Fundamental
Sourcing

Simple Procurement Cycle

The Procurement Cycle is a series of steps you take when you buy a product or service for your organisation. There is no one ...

schedule 0-15 mins
en
Article
Fundamental
Sourcing

The 5 rights of procurement

The 5 rights of procurement Procurement includes all the activities you need to buy products and services for your organisation. It can ...

schedule 0-15 mins
en
Article
Fundamental
Sourcing

Introduction to Value for Money

Value for money is about the total cost to your organisation, not just the price you agree to pay for a product or service. Sometimes ...

schedule 0-15 mins
en
Article