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Fundamental
Contract Management

Key Performance Indicators (KPIs)

Key performance indicators or KPIs often feature in procurement contracts. They are used to monitor the performance of a supplier and ...

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Intermediate
Contract Management

Key Performance Indicators: A Case Study Example

Key performance indicators, as their name suggests, define the core measures which determine the success of contract performance. Some ...

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Intermediate
Self Development

Leadership Styles

What is it? Leadership style is the way in which the functions of a leader are carried out and the way the leader typically behaves in ...

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Advanced
Leadership and Organisation

Legal Aspects of Procurement

What is it? Healthcare procurement is an international affair and involves buying pharmaceuticals, medical supplies and medical ...

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Intermediate
Sourcing

Lotting Strategy

INTRODUCTION Public procurement authorities are obliged to consider whether requirements are to be acquired by using one contract or by ...

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Fundamental
Ethical Procurement and Sustainability

Making a difference through Ethical Procurement

When you buy products and services for your organisation, you have an opportunity to make responsible choices around issues like the ...

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Intermediate
Self Development

Management and Leadership

What is it? The traditional definition of management is the planning, organising, staffing, coordinating and controlling of resources ...

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Advanced
Sourcing

Medical Devices and Equipment Procurement

Medical devices and equipment (MDEs) are broadly defined as products used in healthcare provision, whether for assistive, diagnostic, ...

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Intermediate
Self Development

Motivation and Performance

What is it? There are a number of theories of motivation. General needs theories such as Maslow and Alderfer indicate that people have ...

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Fundamental
Negotiation

Negotiation Behaviours

What is it? Kennedy identifies two usual modes of negotiating behaviour:[1] The red style is the use of manipulative tactics and ...

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Fundamental
Negotiation

Negotiation Stages

What is it? A negotiation meeting is generally seen as having four stages: opening; testing; moving; and closing. However, in order to ...

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Intermediate
Negotiation

Negotiation Variables and Objectives

What is it? Negotiation variables are the content issues for a negotiation which determine its scope and focus. Some negotiations may ...

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