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Supplier Relationship Management

Improving Demand Management through Visibility, Analytics, Collaboration and Performance Management

Demand management is a planning methodology used to forecast, plan for and satisfy the demand for products and services. It balances ...

schedule 0-15 mins
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Article
Fundamental
Supplier Relationship Management

Supplier Relationship Management Podcast

During this podcast we explain how procurement and supply can be harnessed to help millions of Africans have access to the best care ...

schedule 15-30 mins
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Podcast
Fundamental
Negotiation

Basic Negotiation

The success of your organisation will be influenced by your ability to buy the products and services you need at the right price and of ...

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Article
Fundamental
Ask the Expert

Ask the Expert - Negotiation Takeaway!

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Infographic
Fundamental
Ask the Expert

Ask The Expert - NEGOTIATION

Here HPA has provided the theoretical principles of negotiation to support and strengthen the skills procurement teams hold and also ...

schedule 30-60 mins
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Webinar
Fundamental
Negotiation

Negotiation Stages

What is it? A negotiation meeting is generally seen as having four stages: opening; testing; moving; and closing. However, in order to ...

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Article
Fundamental
Negotiation

Negotiation Behaviours

What is it? Kennedy identifies two usual modes of negotiating behaviour:[1] The red style is the use of manipulative tactics and ...

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Article
Intermediate
Negotiation

Negotiation Variables and Objectives

What is it? Negotiation variables are the content issues for a negotiation which determine its scope and focus. Some negotiations may ...

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Article
Intermediate
Negotiation

Persuasion Techniques

What is it? Persuasion is encouraging someone to do something that they might not otherwise do. It is an essential negotiation ...

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Article
Intermediate
Negotiation

Questioning Techniques

What is it? Asking frequent and effective questions is one of the behaviours of skilled negotiators. Asking questions (along with ...

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Article
Advanced
Negotiation

Cross Cultural Negotiation

What is it? Africa does not have a well-developed industry for pharmaceuticals, medical supplies and medical equipment. Healthcare ...

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Article
Fundamental
Negotiation

Types of Negotiation

What is it? Negotiation is a process through which parties move from their initially divergent positions to a point where agreement may ...

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en
Article