Knowledge Library

Key Performance Indicators (KPIs)
Key performance indicators or KPIs often feature in procurement contracts. They are used to monitor the performance of a supplier and ...

Key Performance Indicators: A Case Study Example
Key performance indicators, as their name suggests, define the core measures which determine the success of contract performance. Some ...

Leadership Styles
What is it? Leadership style is the way in which the functions of a leader are carried out and the way the leader typically behaves in ...

Legal Aspects of Procurement
What is it? Healthcare procurement is an international affair and involves buying pharmaceuticals, medical supplies and medical ...

Lotting Strategy
INTRODUCTION Public procurement authorities are obliged to consider whether requirements are to be acquired by using one contract or by ...

Making a difference through Ethical Procurement
When you buy products and services for your organisation, you have an opportunity to make responsible choices around issues like the ...

Management and Leadership
What is it? The traditional definition of management is the planning, organising, staffing, coordinating and controlling of resources ...

Medical Devices and Equipment Procurement
Medical devices and equipment (MDEs) are broadly defined as products used in healthcare provision, whether for assistive, diagnostic, ...

Motivation and Performance
What is it? There are a number of theories of motivation. General needs theories such as Maslow and Alderfer indicate that people have ...

Negotiation Behaviours
What is it? Kennedy identifies two usual modes of negotiating behaviour:[1] The red style is the use of manipulative tactics and ...

Negotiation Stages
What is it? A negotiation meeting is generally seen as having four stages: opening; testing; moving; and closing. However, in order to ...

Negotiation Variables and Objectives
What is it? Negotiation variables are the content issues for a negotiation which determine its scope and focus. Some negotiations may ...