Knowledge Library

Overview of Contract Management
What is it Contract management encompasses every stage of the acquisition process from confirming the original need for an item or a ...

Overview of risk management appetite
Risk is an integral part of doing business. Any organisation that buys products or services from a third party is at risk of disruption ...

Overview of Supplier Performance
Regularly tracking the performance of your suppliers and your relationship with key suppliers is critical to ensure the success of your ...

Persuasion Techniques
What is it? Persuasion is encouraging someone to do something that they might not otherwise do. It is an essential negotiation ...

Pharmaceuticals Pricing
Medicines account for 20-60% of health spending in low- and middle-income countries (LMICs), compared with 18% in countries of the ...

Pooled Procurement
Pooled procurement combines several buyers into a single entity which purchases items on behalf of those buyers. The rationale behind ...

PPE Supply During the Covid-19 Pandemic [1]
INTRODUCTION Personal protective equipment (PPE) protects the wearer against health or safety risks at work. In health and social care, ...

Pre-Market Engagement
INTRODUCTION Pre-market engagement is a procurement technique that enables buyers to engage and consult with potential bidders before a ...

Pre-qualification questionnaire (PQQ)
The search for companies to supply products or services to your organisation can seem time-consuming and expensive, even if the ...

Preparing a Service Level Agreement
What is a Service Level Agreement (SLA) Possibly the best known definition of an SLA is that of Hiles[1]: ‘An agreement between the ...

Problem Solving and Decision Making
What is it? A key skill for procurement practitioners is problem-solving, which is the process of finding solutions to difficult or ...

Procurement & Supply Cycle Podcast
I talk to Chukwudi R. Uche, a Procurement and Supply Management Expert, to tell us more about the procurement and supply cycle and how ...