Knowledge Library
Overview of Contract Management
What is it Contract management encompasses every stage of the acquisition process from confirming the original need for an item or a ...
Contract Administration
CONTRACT ADMINISTRATION Once your organisation has agreed and signed a contract with a supplier of products or services, you need to ...
Ask the Expert - Coronavirus and Supply Chain Challenges
In this video, we ask the experts on how the coronavirus is, and can affect supply chain. We will also discuss: The impact of covid-19 ...
Terms & Conditions
Contractual terms, and specifically terms and conditions, exist to manage the risk for the buyer. There is a rule book setting out how ...
Service Level Agreements (SLAs)
A service level agreement defines the level of service a buyer expects from their supplier. It sets out how the level of service will ...
Key Performance Indicators (KPIs)
Key performance indicators or KPIs often feature in procurement contracts. They are used to monitor the performance of a supplier and ...
Ask the Expert - Fundamentals of Contract Management
Contract management encompasses everything from establishing the business case and confirmation of need through to relationship ...
Ask the Expert - Challenges of Covid-19 on Supply Chains
Health Procurement Africa experts discuss the key challenges faced by procurement and supply chain professionals and the situation post ...
The Improvement Cycle
Operational improvements focus on the prevention of errors, eliminating defects, cost reduction and doing things faster and more ...
Ask the Expert - Contract Management Operational
In this webinar and downloads, we explore what Contract Management is, how you define and manage contractual terms, the importance of ...
Supplier Performance Management - The Interview
I am joined by Duncan, a U.K expert in procurement and supply. We are talking about managing the performance of your suppliers, and how ...
Overview of Supplier Performance
Regularly tracking the performance of your suppliers and your relationship with key suppliers is critical to ensure the success of your ...